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Frequently Asked Questions
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In your refund request email to support@uttik.com, include your account details, order/subscription ID, and a detailed explanation of the reason for your request. The more information you provide, the faster we can process your request.
No, refunds are not provided for any third-party fees or integrations not directly managed by Uttik.
No, Uttik does not offer prorated refunds for subscription cancellations unless specifically stated in your plan terms. You will have access to the services until the end of your current billing cycle.
If you encounter technical difficulties with Uttik's AI tools, contact our support team at support@uttik.com. We will attempt to resolve the issue within a reasonable timeframe. If we are unable to resolve the problem, you may be eligible for a refund.
If you cancel your Uttik subscription mid-month, the cancellation will take effect at the end of the current billing cycle. You will retain access to Uttik's services until the end of that cycle, but no refunds will be issued for the unused portion of the subscription period, except during trial periods or in cases of service issues.
Full details about Uttik's warranties, limitations of liability, and user obligations can be found in our Terms of Service.
Yes, Uttik offers a 14-day free trial for the Enterprise plan, a 30-day free trial for the Professional plan, and a 3-month free trial for the Starter plan, allowing you to test the platform before committing to a subscription.
You can contact Uttik for refund assistance or questions by emailing support@uttik.com or hello@fastpr.co. Alternatively, you can submit a ticket through your account dashboard on our website.
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Uttik provides its services 'as is' without warranties of any kind, except as outlined in our Terms of Service. Refer to our Terms of Service for full details on warranties, limitations of liability, and user obligations.